Tour Experience Management™
Plan, guide, and communicate with your tour participants in real-time - worldwide.
Whether you join your customers on the trip, set them off on a great self-guided adventure, or some combination of both, WolfPack Central has the tools you need to get back to what really matters: creating the best customer experience possible.
As a tour operator, these questions must come up again and again:
Does everyone have the correct route?
What’s our contingency if someone gets separated?
Are tours on time for events and stops we have planned?
As a Tour company, you have a lot on your plate - managing bookings, maybe rentals, partnerships, customer service and of course, customers. It is easy to feel like there is not enough time to do what got you into the business in the first place - providing a great tour and travel experience.
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That's where WolfPack Central comes in.
WolfPack Central + Mobile App
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SaaS platform Provides real time visibility of each trip and each traveler
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Provides route planning and route management capability
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Bi-directional communication platform between back office and travelers
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Provide high value data and insights for the marketing team
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Unique consumer app (WolfPack Mobile) to support the platform
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Tour guides get peace of mind in 3 Key Areas:
Group visibility
See where your travelers are with a single glance at the screen.
Group Turn-by-Turn Navigation
If your tour involves routes, travelers get turn-by-turn instructions with group progress.
On-tour messaging
Experience WolfPack’s no-texting/no voice communication through a simple “three tap” mechanism, while enjoying your trip.
Chat
Each travel group includes a private chat room just for its members and you. Send news and update everyone from one place.
Plan, guide, and communicate with your tour participants in real-time.
Whether you join your customers on the trip, set them off on a great self-guided adventure, or some combination of both, WolfPack Central has the tools you need to get back to what really matters: creating the best customer experience possible.